My Web Address
As
part of this service, you will receive a
Web Site Address that is a sub-domain address
based on the main www.myarbonne.com address.
As part of the sign up process for this
service, you will be able to select the
prefix for your Web Site Address. For example,
if you select the prefix "pure",
your Web Site address will be pure.myarbonne.com
. If you select the prefix "betty",
your Web Site address will be betty.myarbonne.com
. Once you choose your prefix and complete
the sign up process, users will be able
to type your Web address into their Web
browser in order to get to your Web Site.
COMMON QUESTIONS AND ANSWERS - My Web Address
Can
I use a Web address other than what the
system provides?
No.
At this time all Web addresses must be a
sub-domain address under the main www.myarbonne.com
address using the following format prefix.myarbonne.com.
I
already have my own Web Address. Can I use
that instead of what the system provides?
No.
At this time all Web addresses must be a
sub-domain address under the main www.myarbonne.com
address using the following format prefix.myarbonne.com.
Can
I change my Web Site address anytime in
the future?
We
can change your web and email address for
you, but it is a manual process
our technical people must perform and there
is a $20 charge for this unless
you are within the first 30 days of your
account activation. We can either
charge it to the existing credit card we
have on file for you or you can
provide a new credit card or you can send
a check.
To
request a web site address change, do the
following:
Send
an email to support@inethostco.com and in
the email request to change
your web site address. Include the following:
- Your
current web address
- What you want as your new web address
- Your current email address
- What you want as your new email address
- How you would like to pay (existing card,
new card, or check)
If
you would like one of the addresses to stay
the same, please let us know
that as well. Please note that the change
will take about 48 hours to
process once a valid request is received.
You can check if an address is
taken by typing the address you want into
the address bar of your browser.
If a web site comes up, the name is taken.
If you get an error, the address
is available.
When
I type in my Web Site address my Web Site
does not show up?
This
could be due to several issues. Systems
may be temporarily down, your Internet connection
may have a temporary problem, or there may
be problems or traffic on the Internet.
Try again a few more times after 10 or 15
minute intervals. If you cannot reach your
Web Site after a prolonged period of time
(hours), please contact customer service
using the online contact us form. |